Security at the Loan Company
1. This diagram illustrates the data security used by the Loan Company for
its mortgage loan system. The system requires all employees to provide an authorised password when logging on. Therefore,
a former employee whose password has been deleted would be unable to access the system at all. A clerk would be able to access
the system but not the mortgage account files. A banking specialist could access mortgage account data but would be restricted
from viewing the Annual Income field. A loan officer, however, would be able to view all the data.

(a) Outline two security features of the system that controls access to the Server (other than providing
an authorised password to log on). [2 marks]
(b) State two situations in which data contained in the mortgage account files must be changed. [2
marks]
(c) Describe two ways in which organisations keep data secure. [4 marks]
(d) Discuss four social and ethical factors managers should consider when establishing IT policies for
an organisation. [12 marks]
2. Consumers can increasingly buy a wide range of items on the Internet.
(a) State three types of information the buyer needs to provide to the on-line store in
order to make a purchase. [3 marks]
(b) Outline three ways in which consumers can find Web addresses for an item which they
wish to purchase on-line. [3 marks]
(c) Discuss and evaluate three social consequences which have resulted from the increase
in on-line purchasing. [12 marks]